Kado by Mel

Shipping & Returns


Standard shipping on all orders – $9 flat rate

Express shipping within Australia (all orders), excluding bulky items – $12 flat rate

Bulky items – please contact us

International shipping – please contact us

Standard delivery usually takes 1-5 business days once your order has been packed & dropped off at the post office. Please note that this is an estimate only and will depend on your location, as well as delays. Once you have received a tracking number in regards to your order, it is out of my hands how long the order will take to arrive so please allow enough time for them to arrive if purchasing for special occasions.

All parcels will need to be signed on delivery, unless you have selected “authority to leave in a safe place.” If you elect to provide “authority to leave,” please note that Melissa Gouw is not responsible for your order once it has been delivered.

If you have any questions regarding your products or shipping, please contact us at Kado.


Kado is committed to providing its customers with a large unique product of the highest quality. In the unlikely circumstance you have received a damaged or faulty product, we would be happy to arrange a replacement or substitute. Please contact us to discuss your options.